Privacy Policy | Irish Web Experts

1. Introduction

Irish Web Experts ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data: Name, email address, phone number, and business information you provide when filling out our contact form.
Usage Data: Information about how you use our website, including pages visited, time spent, and navigation paths.
Device Data: Information about your device, browser type, IP address, and operating system.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To respond to your inquiries and provide customer support
To send you updates about your project (with your consent)
To improve our website and services
To analyze website usage and trends
To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information. You can control cookies through your browser settings and our cookie consent banner. The types of cookies we use include:

Essential Cookies: Required for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Consent: When you give us permission to process your data for specific purposes.
Contractual Necessity: When processing is necessary to fulfill a contract with you.
Legitimate Interests: When we have a legitimate business interest that doesn't override your rights.

6. Your Rights

Under GDPR, you have the following rights:

Right to Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate data.
Right to Erasure: Request deletion of your personal data.
Right to Restrict Processing: Request limitation of how we use your data.
Right to Data Portability: Request transfer of your data to another service.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Withdraw consent at any time.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 2 years unless you request earlier deletion.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Third-Party Services

We may use third-party services that collect and process data:

Google Analytics: For website analytics and usage tracking.
Vercel: For website hosting and analytics.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Irish Web Experts
Email: hello@irishwebexperts.ie

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.